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Shipping policy

When you place an order for CBD Products through the Central Valley CBD website, your order will be shipped to the address you designate as the “Shipping Address” during the checkout process.

Shipping Costs/Times:

Free UK Next Day Delivery – Orders over £25.00 *(Monday – Thursday) In order to qualify orders must be submitted no later than 2.30pm for free next day delivery.

Next Working Day Delivery – £4.95 for orders under £25.00 *(Monday – Thursday) In order to qualify orders must be submitted no later than 2.30pm for free next day delivery.

European Standard Shipping – £9.95, please allow 3 – 7 working days to receive your products.

US Shipping (US) – £14.95, please allow 3 – 7 working days to receive your products.

Rest of the World:

  • Free Delivery – Orders over £100
  • International Shipping Zone 1: £15.00 for orders between £75.00–£100.00 
  • International Shipping Zone 2: £20.00 for orders between £50.00–£75.00
  • International Shipping Zone 3: £25.00 for orders between £0.00–£50.00 

*Orders placed before 2:30pm will be sent out and will arrive the next working day. All orders placed after 2:30pm will not be shipped until the following working day.

NB: All orders placed on a Friday will not be shipped until the following Monday.

Trade Shipping Costs/Times:

FREE UK Trade Shipping – Orders over £250, please allow for 2 – 5 working days to receive your products.

UK Trade Shipping – £4.95 for orders under £250, please allow 2 – 5 working days to receive your products.  

US Trade Shipping – £9.95, please allow 5 – 7 working days to receive your products.

Rest of the World – £14.95, please allow 3 – 7 working days to receive your products.  

  • Rest of the World – International shipping – The cost of shipping will be calculated at checkout based on your shipping zone and basket value. The goods will be imported on behalf of the consignee/buyer. The consignee authorises Central Valley CBD to import the goods on their behalf. The consignee will pay the taxes & duties in addition with the purchase price of the goods.
  • Shipping Restrictions – Our products can be shipped worldwide with the exception of the following countries: Australia, Bouvet Island, Heard & McDonald Islands, Iran, Malaysia, North Korea, Russia, Saudi Arabia, Syria, United Arab Emirates.
  • Missing or Lost Packages – All our parcels are tracked. Should your shipment not arrive within the specified times indicated above then please contact us immediately at support@centralvalley.co.uk and we will endeavour to resolve this issue.
  • Please Note: It is the customer’s responsibility to ensure our product can be imported legally to the customer’s location. Central Valley CBD will not be held responsible for shipments seized by customs. 

Last Updated: [16/05/2022]